Bantry, Ballycommane +353 (0)87 108 3233 contact@bgl.ie

Office Address

Bantry, Ballycommane

Phone Number

+353 (0)87 108 3233

+353 (0)87 108 1600

Email Address

contact@bgl.ie

 

 

Privacy Policy

 

Last
Updated: January 2021

We
recognize that privacy is essential. This Privacy Policy applies to all of the
services, information, software, tools, features, and functionality, available
or offered by us or our subsidiaries and affiliated companies. This policy
covers how we collect and use personal data.

In
this policy, the term “personal data” shall be as defined in Regulation
(EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on
the protection of natural persons with regard to the processing of personal
data and on the free movement of such data, and repealing Directive 95/46/EC
(General Data Protection Regulation)
.

If
you have any questions about this Privacy Policy, please feel free to contact
us at legal@bgl.ie

 

Your Consent

In
plain English: You don’t have to share data, but without sharing it, we
cannot provide you with our services
.

Providing
us with personal data is purely consensual. You are not obligated under any
laws to provide us with any personal data, but without providing such personal
data, we cannot provide you with the Services.

 

Your Rights Under Applicable Laws

In
plain English: You are entitled to full legal protection, and we cannot
take away your legal rights
.

Right of Access and Rectification

You
have the right to know what personal data we collect about you and to ensure
that such data is accurate and relevant for the purposes for which we collected
it.

You
can receive a copy of your personal data, and to rectify such personal data if
it is not accurate, complete, or updated.

However,
we may first ask you to provide us with certain credentials to permit us to
identify you before rectifying, deleting, or reviewing.

Right to Delete Personal Data or Restrict Processing

You
have the right to delete your personal data or restrict its processing by
ourselves and third parties.

We
may postpone or deny your request if your personal data is in current use for
the purposes for which it was collected or for other legitimate purposes such
as compliance with legal obligations.

Right to Withdraw Consent

You
have the right to withdraw your consent to the processing of your personal
data. Exercising this right will not affect the lawfulness of processing your
personal data based on your consent before its withdrawal.

Right of Data Portability

Where
technically feasible, you have the right to ask to transfer your personal data
in accordance with your right to data portability.

The Right to Lodge a Complaint

You
also have the right to lodge a complaint with a data protection supervisory
authority regarding the processing of your personal data.

Your California Privacy Rights and Do Not Track Notices.

We
do not convey your personal data to third parties for direct marketing
purposes.

However,
if we did, then the California Civil Code Section 1798.83 permits our customers
who are California residents to request certain information regarding its
disclosure of personal data to third parties for their direct marketing
purposes.

To
make such a request, please send an email to legal@bgl.ie, and we will let you
know that none of your personal data was shared. We are only required to
respond to one request per customer each calendar year.

We
respond to “Do Not Track” signals.

 

What Personal Data Do We Collect?

In
plain English: We may collect information you provide us when you use
the services, software, and website
.

We
collect information in three different ways: when you use our website, when you
use our services and when you use our software.

When Using Our Website

In
plain English: We collect the information you provide us directly, and
we collect information using technological means
.

We
collect information you fill in registration forms, contact forms, forums, and
comments, including your full name, address, contact information, approximate
geolocation, and email address. We also collect payment information (for
subscription purposes) and store a token for recurring billing if you purchased
a subscription, which cannot be used to reidentify your credit card.

We
also collect aggregated data from third parties, such as social media sites and
other services which we use, and joint ventures we may establish.

We
also collect the information that you submit to us via emails or other
communication.

We
collect information relating to how you use our website, such as the pages you
viewed, the links you clicked, the websites that referred you to us, your
device type, screen resolution, operating system, and browser.

When Using Our Services

In
plain English: We collect information relating to how you used our
service and contacted us.

When
you use our services, we may automatically collect information from your
devices, including, without limitation, information and statistics about your
online/offline status, your IP address, Internet service provider, type of
browser, hosting environment, web server, your regional and language settings,
and software and hardware attributes.

Our
systems may automatically record and store technical information regarding the
method and nature of your use of the Services.

 

How Do We Process Personal Data?

In
plain English: We use personal data to provide you with services, to
continually improve them, and to communicate with you.

We
use personal data to provide you with services.

We
may conduct research on our users’ demographics, interests, and behavior based
on personal data and other information we collect.

We
may also disclose aggregated user statistics to third parties, including
without limitation, to current and prospective business partners and other
third-parties for other lawful purposes.

We
use third parties to send you targeted/interest-based ads, based on the
personal data provided to us.

 

Who Do We Share Personal Data With?

In
plain English: We share your personal data only under confidentiality
obligations and only to provide you with services. We may disclose information
to legal authorities.

 

International Transfer

Our
servers may be hosted in various countries and jurisdictions that may be
outside the country from which you access the Services and may be outside your
country of residence.

We
may transfer personal data across several countries.

Some
of the uses and disclosures mentioned in this Privacy Policy may involve the
transfer of your personal data to various countries around the world that may have
different levels of privacy protection than your country and may be transferred
outside of the European Economic Area.

If
there is a transfer of your personal data outside the EEA we will, in the
absence of an EC Adequacy decision relevant to the destination country or the
transfer, seek to rely on appropriate safeguards such as a valid Privacy Shield
certification (in the case of a data transfer to a Privacy Shield certified US
recipient): https://www.privacyshield.gov/welcome), or enter
into appropriate EC approved standard contractual clauses (see http://ec.europa.eu/justice/data-protection/international-transfers/transfer/index_en.htm).

 

Third-Parties

In
plain English: We use third-parties.

As
part of providing the Services our affiliates, agents, contractors,
representatives, trusted business partners, and third-party service providers
(including without limitation, the following entities) may have access to your
personal data:

We
use Google
Ads
, Facebook
Ads
, Twitter Ads, Microsoft
Ads
AdRoll, and LinkedIn
Ads
 to
reach our target audience with relevant ads. We use the data to track sales and
other business goals, all the data is being masked, and the company can’t
identify any action from a specific customer or user.

We
use CloudFlare to
accelerate our web pages.

We
use Facebook
Messenger
 , WhatsApp and Manychat to
communicate with our clients; each interaction is logged in Facebook Messenger.

We
use MailChimp, SendGrid, Jilt, and HelpScout to
send promotional and support communications to our users.

We
use Google
Analytics
 to analyze marketing goals and to integrate different
data sources together.

We
use Green
Invoice
PayPal, and Stripe for
our payment processing and accounting.

We
use Hotjar in
order to better understand your needs and optimize these services and
experience.

We
require the foregoing parties to process such information in compliance with
this Privacy Policy and subject to security and other appropriate confidentiality
safeguards.

If
you used our services to contact a third-party, such as in our marketplace,
then we will provide the information you filled out in the form to said
third-party.

 

Legal Compliance

We
may share information as required for the provision or maintenance of the
Services.

We
may also share information in accordance with a written legal request by a
valid legal authority. We will do our best to object to such request if we
believe that it is baseless.

 

Merger or Reorganization

We
may transfer data if we become involved in a reorganization, merger,
consolidation, acquisition, or any form of sale of some or all of our assets,
with any type of entity, whether public, private, foreign or local.

 

Use Of Cookies, Trackers, and Remarketing Beacons

In
plain English: We may use cookies and trackers to provide you with the
service.

In
order to collect the data described herein, we may use temporary cookies that
remain on your browser for a limited period of time.

We
may also use persistent cookies that remain on your browser for the duration we
provide the services.

A
cookie is a small piece of information which is sent to and stored on your
browser. Cookies by themselves cannot be used to discover your identity.
Cookies do not damage your browser.

Most
browsers may allow you to block cookies, but you may not be able to use some
features on the Services if you block them.

You
may set most browsers to notify you if you receive a cookie (this enables you
to decide if you want to accept it or not).

We
may also use web beacons via the Services to collect information. Web beacons
or “gifs,” are electronic images that may be used in our Services or in our
emails. We use Web beacons to deliver cookies, count visits, and to tell if an
email has been opened and acted upon.
We also use third-party technologies, such as cookies and web beacons and
various third-party providers (e.g., Google, Bing, Twitter, Facebook, etc.) to
process and analyze your personal data, profile end-user activities and provide
targeted ads, including without limitation tracking your use of the Services
and third-party services and sites.

Children

In
plain English: We don’t knowingly collect information about children.

We
will not knowingly contact or engage with children under the age of 16. If you
have reason to believe that a child under the age of 16 has provided us with
their personal data, please contact us, and we will act in accordance with the
applicable law.

 

How Can We Contact You?

In
plain English: We don’t spam; we will contact you with promotional
offers.

We
may send you periodic notifications in relation to our Services. We will also
send you our newsletter, which you may opt-out of this service at any time by
clicking the “Unsubscribe” button at the bottom of each promotional
communication we send you.

Please
note that different types of Services may have different newsletters managed by
different lists. Therefore, unsubscribing from one list does not mean you
unsubscribed from all lists.

 

Complaints and Reports

In
plain English: We will deal with complaints and let you know the
results of such investigation.

We
regularly review our compliance with this Privacy Policy.

Please
feel free to direct any questions or concerns regarding this Privacy Policy or
our treatment of personal data by contacting us as provided above.

When
we receive formal written complaints, we will contact you regarding your
concerns.

We
will cooperate with the appropriate regulatory authorities, including local
data protection authorities, to resolve any complaints regarding the transfer
of personal data that cannot be resolved between the Company and an individual.

 

Security Standards

In
plain English: We will do our best to be secure.

We
follow generally accepted industry standards to protect against unauthorized
access to or unauthorized alteration, disclosure, or destruction of personal
data.

However,
no method of transmission over the Internet, or method of electronic storage,
is 100% secure. Therefore, while we strive to use commercially acceptable means
to protect your personal data, we cannot guarantee its absolute security.

We
retain your personal data only for as long as reasonably necessary for the
purposes for which it was collected or to comply with any applicable legal or
ethical reporting or document retention requirements.

 

Changes to This Privacy Policy

In
plain English: We may update this.

We
may update this Privacy Policy from time to time, and update you using the same
method as when we update our terms of service.

You can also download a PDF
copy of our privacy policy by clicking here